Most likely charging dock issue, the back of the dock bends away from the mower when it reverses causing it to try reverse more and then leave the dock to try again before giving up and running out of charge in front of the dock.
Video explanation: https://www.youtube.com/shorts/EOpENqSEJ-w
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article